WhatsApp Business version now in India

By in Posted January 23, 2018

A new way to stay connected with your customers in a personalized way

WhatsApp though had a humble beginning, it quickly became peoples favorite. WhatsApp created a new way of communication possible at a fraction of a cost. Irrespective of age or gender, everyone uses WhatsApp. It's  just not a app for friendship, but small businesses and enterprises are using it to run the show.  With over 200 million monthly active users,  India continues to be the  largest market for WhatsApp as of February 2017.

The WhatsApp Business app is now available for free download via Google Play in India. It is compatible with devices running Android 4.0.3 and above. 1mg, Goibibo and BookMyShow were roped initially to test it in beta version. BookMyShow was sending ticket confirmation booked on its website to users using WhatsApp.

All new business app named  WhatsApp Business is only going to increase its current user base. According to WhatsApp Chief Operating Officer Matt Idema , with WhatsApp Business version, people would be able to connect with businesses in a fast and personal way. The business version of this app looks a little different from the original one. The background remains green, but the phone icon is replaced with capital letter 'B'.

Key Features of this App

  • Business version comes loaded with analytics.  Business owners would be able to keep a track on Messages Sent, Messages Delivered, Messages Read and Messages Received using this feature
  • Auto Response is another key feature.  In case the owner is not available, the app will answer the customer on his behalf. The feature  can be turned off when not needed.  There is an option to schedule Away Messages too. 
  • Information exchange between the owner and the customer would happen in an end-to-end encrypted way
  • Option is available to get phone number registered as a verified business user
  •  The app has a feature that helps companies share their live location with their clients and customers

So go ahead and get your Business version of WhatsApp....

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